The zeitlos design + vertriebs GmbH offers nationwide as a Outsourcing service provider
in the logistics and fulfillment sector innovative solutions for all processes in the After Sales Services.
Also in Austria, Switzerland, France, Greece, Slovenia and Hungary!
The services are flexibly adapted to individual customer requirements.
This includes telephone customer support through our modern ACD-controlled call center with reporting:
Availability from Mon – Fri 8.00 – 18.00 hrs
Phone hours are extendable if needed, as well as on Saturday, Sunday and holidays.
For online store providers, we offer packing and picking, as well as warehousing and invoicing.
Concentrate on your core business while we take care of the logistics!
As a professional fulfillment service provider, we take care of the warehouse logistics for your online store. Our e-commerce fulfillment service center covers everything from order processing and worldwide shipping to returns and complaints management.
State-of-the-art equipment combined with years of expertise make us a professional service partner for receiving, storing, picking & shipping your items.
We have been developing individual logistics solutions for companies of all sizes for 3 generations. As a flexible, competent and innovative full-service provider, we support you in your company’s growth and relieve your daily business routine.
Together we find efficient and effective ways to implement your processes.
Our plus points:
- EDP-supported order processing
- 48 hours service
- Returns management, storage and processing
- Error analysis and statistics
- Quality controls
- Spare parts warehouse and logistics
- Transparent display of service costs and material movements.
- Web-based key account connection
- Goods receipt incl. quality control
- Container unloading
- Different storage systems, flexible according to your requirements
- Interface to ERP and store systems
- Shipping option according to specification, merchandise mail/parcel/shipping goods
- Returns processing including classification A/B/C
> Last but not least, we are specialized in the processing of a downstream after-sales service
> Processing of possible complaints by project-related processing specification (swap, repair, component exchange, spare parts delivery)
> Implementation of refunds